Televoice is a leading communications services company, unique for the depth of our capabilities and the dedication of our people. Our people are experts in the dynamic field of communications technology and excel at delivering customized communications services and solutions to our customers.
As more and more advanced networking product/technology become available, the more solution available to establish an effective, stability, flexibility and expandability networking infrastructure. However, IT people may feel that become a huge challenge to upgrade or enhance their existing network as so many choice to evaluate.
Televoice, as a trustable solution partner, has been expanding the support to our customer from providing different level of networking solution. By understanding the real requirement of the current need and future growth for the customer, Televoice’ technical consulting force will figure out the best solution. Picking up and combining different technologies i.e. SDN (Software defined network). SDSN (Software defined security network), AI – Driven, Cloud base Wireless solution. As our final goal, an optimized and visionary solution will be delivered to our customer.
Today work is not always done at a desk. It’s done in the car, while walking to lunch, or while waiting for the plane to board. It can also include colleagues working from home, from different countries, or with those who are not even part of the organization. This is why enabling your business to connect and collaborate more easily and effectively, no matter where they are or how they choose to work – is more essential than ever.
A mobile-first designed communications and collaboration application, designed to align with how employees prefer to connect with others in today’s fast paced, mobile workplace. Through a single application your employees can have access to an integrated suite of communications and collaboration services, so that they can make every interaction efficient and productive whether it’s with colleagues, customers, or partners. Let Televoice show you more.
In today’s digital age, the definition of customer experience has changed. Expectations of what it should be are higher than they have ever been. Consumers are no longer content with the nine-to-five regiment. They expect to connect any time, day or night. They expect the freedom to choose which channels to interact through. They expect to receive instant answers through seamless digital interactions.
Televoice can help you to build a Call Center solution to equip the ability to self-serve and communicate in their media of choice (voice, email, text, chat, social media) to fulfill this new requirement. Bring it all together under one powerful, easy-to-use platform so you can give customers better, faster service on their own terms. Deliver Superior Customer Service Build strong, lasting relationships with customers by giving them more choices, better service and prompt answers. You can also infuse real-time insight into every customer interaction when you integrate CRM and sales applications in order to manage your customer interactions seamlessly while taking advantage of the latest industry features—bringing your entire business closer to the customer.